Thanksgiving Letter to Your Thirty-One Hostesses

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Giving thanks is not something I take lightly! Each year, I send this letter to my hostesses:

It’s so important to say THANK YOU. Your customers and hostesses are the ones who support and maintain your business. And they should know how much you appreciate them.

You will never go wrong by providing top notch customer service. Because seriously…how many of these letters do you think they’ll get? Probably not many. Maybe only ONE. And they will always remember that extra touch, that extra degree, the extra mile YOU went to say thank you.

I highly encourage you to come up with your own letter and let everyone know how much you appreciate all the support they showed for you and your business this year!

Melissa Fietsam, Ind. Executive Director at Thirty-One Gifts

#customerservice #ThrityOne #followup #directsales #31bag #31bags #thirtyone #thanksgiving

Send a Heartfelt THANK YOU to Your Direct Sales Hostesses

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Today I’m mailing some thank you letters to every hostess who has done a party for me this year in 2015. Check this out:

Why would I mail this to every hostess?

Tis’ the season to be thankful! You can’t run your business without your hostesses. They truly are the heart of your business. And when you have that lightbulb moment in your direct sales career, your business will flourish. When you make customer service and hostess coaching your #1 priority, you will see immediate changes, as well as long term changes.

Why am I not putting marketing material in there?

Because I truly want this to be nothing but a THANK YOU. They get my materials, my posts, my emails. They know what’s going on. I want them to know I do not want anything from them. That I took the time out of my day to simply say thank you. And I didn’t ask for anything in return. I want them to say, WOW. That was really sweet. By putting marketing materials in there, they would say, yeah, pretty slick Melissa;)

What does this do for YOU?

How many other letters do you think they’re going to get in the mail from other direct sellers? My guess is NONE. And if they do, they’ll be asking for something in return or pushing bookings and sales. I want my customers to know that they will NEVER receive better customer service from ANYONE. I want them to say, “Man, that person wasn’t nearly as good as Melissa Fietsam. She knows how to take care of me”. Because that’s what sales is all about. Setting yourself apart from all the other consultants out there.

What are YOU doing this season to set yourself apart and say THANK YOU to the people who allow you to do this business you love so much?

Here is your copy of the THANK YOU letter:

Melissa Fietsam, Ind. Senior Executive Director at Thirty-One Gifts



#31 #31bag #31bags #thirtyone #thirtyonegifts #november #thanksgiving #customerservice #thankyou #note #marketing #directsales


Quarterly Planning and Holiday Ideas for your #ThirtyOne Direct Sales Business

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Right now I’m working on some quarterly planning for my Thirty-One business this fall. I saw a really great idea from a Pampered Chef consultant about a “kids chef night”, something to that effect. So it got me thinking up some really great plans for this fall with my own Thirty-One business.

So the plan will be…

I’m going to rent a hall and invite my team to invite their own guests. One big P A R T Y!

1. Halloween Party:

$20 to attend. There are games and give a ways. And all consultants will contribute. The $20 covers the purchase of a cinch sac or littles carry all that they will decorate with glow in the dark markers/paint. Plus it covers some light snacks and just a fun family day. Kind of a “party with a purpose”.

fb happy halloween

2. Thanksgiving:

I’m thinking about Care Packages for soldiers. So maybe doing a military theme. They purchase a zipper pouch. I use my commission to buy supplies to fill them and send to the soldiers. They can have a station where they write letters to the soldiers too. And they will go down a line of goodies and fill their own bags for the soldiers.

turkey scales

3. Santa’s Workshop:

This one will be FUN! We will do an assortment of gift ideas. Might do $15 entry for each gift. They can purchase Littles Carry Alls, zipper pouches, etc. We will have stations set up to do other crafts/games, have Christmas music, and make some personal gifts for their family members with our own products.

Christmas $5 off   sharpie

So what’s the deal?

1. they pay a cover fee for the event, which is really just buying the product they’re going to use.

2. I use the commission to buy supplies in bulk and get them really cheap.

3. I have a fun day with all my consultants, my kids, and their kids.

4. I just use my business to be a positive PRESENCE in my customers lives.

5. AND…I put all the cover fees in as a party (cause I’m buying products). We will collect money for these parties well in advance so we have plenty of time to order them and have them in for the holidays.

It’s a WIN/WIN.

And I happen to know a school that might love to host this 🙂

Just wanted to plant some seeds in your head. The holiday time is quickly approaching. And if you’re not planning your Direct Sales business RIGHT NOW, for the fall…you will miss out on some great opportunities.

Start googling, start looking on Pinterest. Create some boards on Pinterest to gather ideas. You can have a lot of fun with this, increase your sales, increase your awareness in your own community that YOU are the go to lady, create an amazing team atmosphere, and just have some FUN with your business!

I know it’s JUNE…but you NEED to be planning your fall ladies!! At least get some boards created and ideas churning! More on quarterly planning in your Direct Sales business to come!



Melissa Fietsam, Ind. Senior Executive Director at Thirty-One Gifts

#31 #31bags #31bag #thirtyone #QuarterlyPlanning #DirectSales #holiday #Halloween #Christmas #SantasWorkshop #Thanksgiving #crafts #PinterestParty #thirtyonegifts