Customer Service is a MUST in your direct sales business.
When you focus on something, you expand it. And when you focus on customer service, you will:
- Increase sales by repeat orders from customers
- Increase sales from customer referrals
- Have your customers spreading your business for you
- And create an environment in your community where YOU are the “go to” girl!
I have compiled a list of tasks you can work on during your 20 minutes of Customer Service. It’s SO easy. But you have to be committed to your business and focus on expanding your efforts to provide top notch customer service to your Thirty-One customers. You’ll find the file below. You can print the form and literally just go down the list when you need to work on your customer service for that 20 minutes. You have officially lost your excuse NOT to work on customer service, because I’ve given you an entire sheet of things to work on!
This is a 5 part series, so you’ll want to check out all 5 posts on my main blog page this week. If you haven’t subscribed to my blog, now would be a great time to do so! So you don’t miss a single post. You’ll have all 5 files to work your business successfully by the end of this week.
Watch this quick video on some great ideas and what I do with this Customer Service file:
The two questions I’m going to ask you over and over, stem from a quote I heard a couple weeks ago:
A committed heart will always find a way. A non-committed heart will always find an excuse.
Are you committed?
And how much time do you have to devote to your business a day?
All it takes is 20 minutes a day working one aspect of your business. Here’s an example:
Monday: Hostess Coaching
Wednesday: Customer Service
Watch the video above and then use this file to create a time efficient and EFFECTIVE system to provide the best customer service possible to your customers in just 20 minutes a week: http://1drv.ms/1ORDzsw
Melissa Fietsam, Ind. Senior Executive Director at Thirty-One Gifts
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