Don’t like cold calls? Neither do I! And in my business, they’re a thing of the past. Take a peek and see what I do when I need to drum up some new lines of communication and business!
I shared this with my team today:
Are you ladies ready to start booking for January? You have officially been challenged to try this. Who’s in? You have NOTHING to lose by committing to make customer contacts EACH and EVERY DAY!
Don’t like “cold calls”??? I have a plan for you!! This gives you a REASON to call!!
Go through all your old order forms. Find ones with addresses and phone numbers. On Monday….send 5-15 mini catalogs with a printed piece of paper that reads:
Just stopping in to say hello! I’ve missed you and wanted to send you this great offer just to say I appreciate your time and your business: This month only…take $5 off your purchase of $31 or more….or get (hostess special) just for booking your own catalog or home show! The special next month is (insert customer special)!
Then the NEXT Monday…you call 3 people each day and say:
“Just calling to see if you got my catalog in the mail! I wanted to make sure you got it and see if I could interest you in booking a catalog party to earn some things for yourself! “
If she says no, I don’t have any time….you say….”you can always just do a catalog party! I can get you a few products to carry around and you can collect some orders from your family and friends and still earn all the hostess benefits. It’s great to do on the go!”
If she still says no….say…”no problem! I totally understand. How about I contact you in a few months and see if things have slowed down for you!”
Set up folders for the 12 months. If she says call me in 3 months, write her name down on a sheet of paper in that month’s folder so you remember to call her again! Remember, they’re not saying NO to YOU…just to what you’re offering that day. They might say yes the next time!! Keep track of who you call each month and I wouldn’t suggest calling the same person in twice in a 4 month period unless they ask you to!
ANOTHER IDEA TO MAKE BOOKING CALLS
The other way you can make 3 contact calls a day is to make customer care calls. So if you have a party…call the customers one week after they get their orders and ask if everything was okay? Just calling to make sure you’re 100% satisfied with your product. Were you interested in more information about hosting your own party and earning some free items?
This will give you a CONSTANT flow of customers to be speaking with on a daily basis. It is so important that you’re keeping in touch with old customers and making new ones, DAILY! If you work your business, your business will work for you!
Melissa Fietsam, Ind. Senior Executive Director at Thirty-One Gifts
#thirtyone #31 #31bags #31bag #jointhirtyone #bookingideas #marketing #networking